Refund & Returns Policy

Effective Date: 08/12/2024

Thank you for shopping at BlueGuardEyewear.com. We are committed to providing high-quality products and a smooth shopping experience. If you are not entirely satisfied with your purchase, our Refunds and Returns Policy explains your rights and the procedures for returning products and requesting refunds.

1. Eligibility for Returns

We accept returns within 30 days of the delivery date under the following conditions:

  • The product must be unused, in its original packaging, and in the same condition as received.
  • Proof of purchase (e.g., order confirmation email or receipt) is required.
  • Products purchased during promotional events, clearance sales, or as custom orders may not be eligible for return.
2. Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Items damaged due to misuse, neglect, or improper care.
  • Custom or personalized products.
  • Clearance or final sale items.
3. Refund Process
  • Once we receive and inspect the returned item, you will be notified of the approval or rejection of your refund.
  • Approved refunds will be processed within 14 business days to your original method of payment.
4. How to Initiate a Return

If you wish to return a product, please follow these steps:

  1. Contact Us: Email us at poornima0996@gmail.com with your order details, reason for return, and any supporting photos (if applicable).
  2. Approval: Upon approval, you will receive instructions for returning the product.
  3. Shipping the Product:
    • Pack the product securely to prevent damage during transit.
    • Ship the item to:
      Poornima L
      No. 3788, 3rd Cross, Behind Sub Jail, Neelakantanagara, Nanjangud,
      Mysore District, Karnataka, PIN – 571301
    • Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. Return Shipping Costs
  • If the return is due to our error (e.g., defective or incorrect product), we will reimburse your return shipping costs.
  • For all other returns, the customer bears the return shipping cost.
6. Exchanges

We replace items only if they are defective, damaged, or incorrect. To request an exchange, contact us at poornima0996@gmail.com within 30 days of delivery.

7. Late or Missing Refunds

If you haven’t received your refund after 14 business days, follow these steps:

  1. Check your bank account or payment method for any pending transactions.
  2. Contact your credit card company, as processing times may vary.
  3. If you still have not received your refund, contact us at poornima0996@gmail.com for assistance.
8. Contact Information

For any questions or concerns about this policy, please reach out to our customer support team:

  • Email: poornima0996@gmail.com
  • Address:
    Poornima L
    No. 3788, 3rd Cross, Behind Sub Jail, Neelakantanagara, Nanjangud,
    Mysore District, Karnataka, PIN – 571301

This Refunds and Returns Policy was last updated on 08/12/2024. By shopping with us, you agree to the terms outlined in this policy.